Customer Service Representative - Remote Work

As a Customer Service Representative at Universal Health Services, you will be responsible for providing exceptional customer service to clients over the phone, email, and chat. This position is a part-time remote work opportunity based in Adelaide, South Australia.

Responsibilities: - Interact with customers to provide information in response to inquiries about products and services - Handle and resolve customer complaints in a professional manner - Process orders, forms, applications, and requests - Keep records of customer interactions, transactions, inquiries, and complaints - Maintain customer databases - Collaborate with team members to improve customer satisfaction - Adhere to company policies and procedures

Requirements: - 3 years of customer service experience - Hardworking and reliable - Strong negotiation skills - Attention to detail - Excellent communication skills - Ability to work independently and as part of a team

Benefits: - Free food - Paid sick leave - Retirement plan

Working environment: At Universal Health Services, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to creating a positive and inclusive work environment where all employees are valued and supported.

Deadline to apply: July 14, 2024

Equal Opportunity Statement: Universal Health Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.