Guest Service Attendant - Part-Time

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS"

Job Description

At Mövenpick Hotel Melbourne we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a part-time Guest Service Agent who wants more than just a job. Come, share your passion and start your journey with us!

Located opposite Southern Cross Station, our 172-room premium hotel is Accor’s newest property in Melbourne and only the second Mövenpick hotel in Australia!

As a Guest Service Agent, no two days are the same. Always lending a helping hand with a smile. As a Guest Services Attendant, you will take care of the guests as soon as they step foot onto the property. Your passion for the hotel and respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive ensuring a lasting impression.

Qualifications

What we're looking for:

• Previous experience in hotel front office environment highly desirable
• An energetic, team-focused and can-do attitude
• Enthusiasm to connect with guests and to hear their story
• Exceptional communication skills both written and verbal
• High level of computer literacy
• Excellent attention to detail
• Knowledge of OPERA property management system preferred
• The ability to work across a 7-day roster - evenings, mornings and weekend

Additional Information

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, ​
Join us and become a Heartist®.