Remote Account Support Manager

Envision Healthcare Holdings is seeking a dedicated and reliable Remote Account Support Manager to join our team in Adelaide, South Australia. As a Mid-to-Senior Level professional with at least 6 years of experience in account management, you will be responsible for providing exceptional support to our remote account team.

Responsibilities: 1. Provide remote support to account managers in managing client relationships and ensuring customer satisfaction. 2. Collaborate with sales teams to develop strategic account plans and achieve revenue targets. 3. Analyze account data to identify trends, opportunities, and potential issues. 4. Coordinate with internal departments to ensure timely delivery of services and products to clients. 5. Assist in resolving customer complaints and escalations in a timely and professional manner. 6. Conduct regular check-ins with clients to assess their needs and gather feedback for improvement. 7. Develop and maintain relationships with key stakeholders within client organizations.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Proven experience in account management, preferably in a remote support capacity. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving abilities and creativity in finding solutions. 5. Ability to work independently and meet deadlines. 6. Proficiency in CRM software and Microsoft Office suite. 7. Experience working in a healthcare or technology industry is a plus.

Personality traits: - Reliable - Dedicated

Soft skills: - Problem-solving - Creativity

Benefits: - Travel & spending expenses - Profit sharing - Visa sponsorship

Working environment: At Envision Healthcare Holdings, we strive to promote equality and fairness for all employees. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Equal opportunity statement: Envision Healthcare Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to hiring, promoting, and compensating employees based on their qualifications and performance.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.