Account Support Manager - Work from home

Job Description:

Penske Automotive Group is seeking a motivated and experienced Account Support Manager to join our team in Sydney, New South Wales. This is a part-time position that offers the flexibility of working from home. As a mid-to-senior level professional with at least 8 years of experience in account management or a related field, you will be responsible for providing exceptional support to our clients and ensuring their needs are met with the highest level of service.

Responsibilities: - Manage a portfolio of key customer accounts and act as the primary point of contact for all account-related inquiries - Develop and maintain strong relationships with clients to understand their business goals and provide tailored solutions - Analyze account performance and identify opportunities for growth and improvement - Collaborate with internal teams to ensure that customer expectations are exceeded and deliver delight - Make key decisions regarding account management strategies and prioritize tasks to meet targets and deadlines - Provide regular reporting and updates to stakeholders on account status and performance - Continuously seek feedback from clients to identify areas for improvement and address any issues promptly

Requirements: - At least 8 years of experience in account management or a related field - Confident and dedicated personality traits with a strong focus on customer satisfaction - Excellent analytical skills and the ability to make informed decisions - Strong communication skills and the ability to build relationships with clients and internal teams - Proven track record of exceeding targets and delivering exceptional service - Expertise in using CRM software and other tools to manage accounts effectively

Benefits: - Paid Time Off (PTO) - Visa sponsorship for eligible candidates - Vision insurance coverage

Working Environment: At Penske Automotive Group, we focus on exceeding customer expectations and delivering delight in every interaction. As an Account Support Manager, you will play a key role in upholding our commitment to excellence and driving customer satisfaction.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Penske Automotive Group is an equal opportunity employer and is committed to fostering an inclusive and diverse work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.