Account Support Officer - Work from home

Job description:

World Fuel Services is seeking a motivated and experienced Account Support Officer to join our team in Adelaide, South Australia. This is a part-time position at the Associate Level, offering the opportunity to work from home while supporting our clients around the world.

Responsibilities: - Provide excellent customer service to clients, handling inquiries and resolving issues in a timely manner - Assist Account Managers with managing client accounts, including processing orders and ensuring accuracy of information - Prepare and analyze reports to track client activity and identify opportunities for growth - Collaborate with internal teams to ensure seamless delivery of products and services to clients - Stay up-to-date on industry trends and developments to provide clients with valuable insights and recommendations - Assist with ad-hoc projects and tasks as needed to support the overall success of the team

Requirements: - Minimum of 4 years of experience in a similar role - Independent and energetic personality traits - Strong people management and attention to detail skills - Excellent communication and interpersonal skills - Ability to work effectively in a remote setting and manage time efficiently - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Company transportation for work-related travel - Parental leave for eligible employees - Employee discounts on fuel and other company products - Opportunity to work in a global company that promotes collaboration and diversity

Equal Opportunity Statement: World Fuel Services is an equal opportunity employer and prohibits discrimination against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to apply: June 23, 2024

Join our team at World Fuel Services and make a positive impact on our clients and the world!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.