Account Support Specialist - Work from home

Corning, a global leader in materials science and innovative technology, is seeking a part-time Account Support Specialist to join our team in Melbourne, Victoria. This is a work-from-home position that offers the opportunity for entry-level professionals to kickstart their career in a dynamic and fast-paced environment.

As an Account Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your main duties will include handling customer inquiries via phone, email, and chat, processing orders, resolving customer complaints, and ensuring customer satisfaction at all times. You will also be responsible for maintaining accurate records, updating customer information in the database, and collaborating with various departments within the company to address customer needs.

To excel in this role, you must be driven and passionate about delivering top-notch service to our clients. Excellent communication skills and attention to detail are crucial, as you will be interacting with customers on a daily basis and managing multiple tasks simultaneously.

In addition to the above responsibilities, the ideal candidate should possess the following requirements: - Ability to work independently and be self-motivated - Strong organizational skills and ability to prioritize tasks effectively - Proficiency in Microsoft Office suite and customer service software - High school diploma or equivalent

At Corning, we are committed to providing a supportive and inclusive working environment that fosters personal and professional growth. Employees enjoy benefits such as employee discounts, visa sponsorship opportunities, and travel & spending expenses reimbursement.

Corning is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We encourage all qualified individuals to apply for this position.

If you are passionate about customer service and are looking for a rewarding opportunity to launch your career, then we want to hear from you! The deadline to apply is May 22, 2024. Don't miss out on this exciting opportunity to join a global leader in innovation and technology. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.