Account Support Specialist - Work from home

Job Description:

New York Life Insurance is seeking a motivated and detail-oriented Account Support Specialist to join our team in Brisbane, Queensland. This is a part-time, work-from-home position suitable for individuals at the entry level who are looking to kickstart their career in the insurance industry.

Responsibilities: - Provide exceptional support to account managers and clients in managing their insurance policies - Assist with policy renewals, claims processing, and policy changes - Maintain accurate records and documentation of client interactions - Collaborate with the sales team to identify opportunities for upselling and cross-selling insurance products - Communicate with clients via phone, email, and live chat to address any inquiries or concerns - Stay up-to-date on industry trends and changes to insurance policies and regulations

Requirements: - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Ability to work independently and manage time effectively - Proficiency in Microsoft Office suite - Resilient and driven attitude - Creativity and teamwork skills

Benefits: - Company transportation provided - Employee discounts on insurance products - Life insurance coverage - Opportunity for career growth and development

Working Environment: At New York Life Insurance, we value autonomy and trust our employees to excel in their roles. We provide a supportive and collaborative environment where creativity and teamwork are encouraged.

Equal Opportunity Statement: New York Life Insurance is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

Deadline to apply: July 4, 2024

Join our team and start your career in the insurance industry with New York Life Insurance! Apply now to become our Account Support Specialist.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.