Account Support Specialist - Work from home

Job Description:

GrainCorp is seeking a talented individual to join our team as an Account Support Specialist to work from home in Melbourne, Victoria, AU. This is a part-time, entry-level position with no prior experience required. We are looking for someone who is passionate, resourceful, possesses strong leadership skills, and can adapt quickly to various situations.

Responsibilities: - Provide support to the account management team by handling customer inquiries via phone, email, and chat - Assist in managing client accounts, including processing orders, resolving issues, and maintaining accurate records - Collaborate with internal teams to ensure seamless communication and resolution of customer concerns - Conduct market research to identify trends and opportunities for growth within assigned accounts - Assist in creating reports and presentations for client meetings and internal discussions - Stay informed about industry trends and developments to provide knowledgeable, proactive support to clients

Requirements: - Strong communication skills, both verbal and written - Ability to work independently and as part of a team in a fast-paced environment - Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) - Ability to multitask and prioritize tasks effectively - Bachelor's degree in business, marketing, or a related field preferred - Previous customer service or sales experience is a plus

Benefits: - Dental insurance - Retirement plan - Vision insurance

Working Environment: At GrainCorp, we offer a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. We encourage collaboration and growth within our team members to create a positive and inclusive work environment.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: GrainCorp is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.