Remote Chat Support Specialist

Job Description: L Brands is seeking a Remote Chat Support Specialist to join our team in Melbourne, Victoria, AU. As a part-time position at the entry level, this role provides an excellent opportunity for individuals looking to gain valuable experience in customer support. We are looking for energetic and motivated individuals who possess strong cooperation and persuasion skills to excel in this role.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat support - Assist customers with product information, order status, and troubleshooting - Handle customer complaints and provide appropriate solutions - Collaborate with other team members to ensure exceptional customer service - Meet or exceed customer satisfaction targets

Requirements: - Strong communication skills, both written and verbal - Ability to multitask and prioritize effectively - Proficiency in typing and navigating computer systems - Previous customer service experience is a plus, but not required - Must be able to work independently and in a team environment - High school diploma or equivalent

Benefits: - Medical coverage - Paid sick leave - Employee discounts on L Brands products - Opportunity for growth and development within the company

Working Environment: At L Brands, we value autonomy and independence. We trust our employees to take ownership of their roles and excel in their responsibilities. Our supportive team encourages collaboration and fosters a positive work environment.

Equal Opportunity Statement: L Brands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities for all individuals without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We welcome all qualified applicants to apply for this position.

Deadline to apply: 2024-04-17

If you meet the requirements and are ready to join our team as a Remote Chat Support Specialist, we would love to hear from you. Apply now and become part of the L Brands family!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.