Client Relations Assistant

Job Description:

Time Warner Cable is seeking a dynamic and enthusiastic Client Relations Assistant to join our team in Brisbane, Queensland. As a Client Relations Assistant, you will play a pivotal role in maintaining positive relationships with our clients and ensuring their needs are met in a timely and efficient manner. This position is part-time and at an Associate Level, requiring a minimum of 2 years of experience in a similar role.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally - Coordinate with internal teams to ensure that client requests are completed accurately and in a timely manner - Collect feedback from clients to identify areas for improvement and communicate this information to the appropriate departments - Assist in the preparation of reports and presentations for client meetings - Keep detailed records of client interactions and transactions - Stay up-to-date on industry trends and best practices to better serve our clients

Requirements: - Demonstrated experience in a client-facing role - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office Suite - Adaptable and able to work in a fast-paced environment - Passionate about delivering exceptional customer service - Critical thinking and problem-solving skills

Benefits: - Travel opportunities for training and client meetings - Paid overtime for work beyond regular hours - Free food provided during working hours

Working Environment: At Time Warner Cable, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a culture of teamwork and creativity, where every team member is valued and encouraged to contribute their ideas and perspectives.

Equal Opportunity Statement: Time Warner Cable is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We celebrate and appreciate the unique backgrounds, experiences, and perspectives of all employees, and welcome applicants of all backgrounds to apply for this position.

Deadline to Apply: July 4, 2024

If you meet the requirements for this position and are looking to join a dynamic and innovative team, we encourage you to apply for the Client Relations Assistant role at Time Warner Cable in Brisbane, Queensland, AU. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.