Client Relations Assistant

**Job Description:**

Officeworks is seeking a dynamic and energetic Client Relations Assistant to join our team in Canberra, Australian Capital Territory. This part-time, entry-level position is perfect for individuals with 1 year of experience who are confident in their abilities and eager to learn and grow within our company.

**Responsibilities:**

1. Assist in managing client relationships and ensuring client satisfaction. 2. Coordinate client meetings, appointments, and follow-ups. 3. Communicate effectively with clients via phone, email, and in-person meetings. 4. Analyze client feedback and make recommendations for improvement. 5. Assist in resolving client issues and concerns in a timely and professional manner. 6. Collaborate with the sales team to ensure a seamless client experience. 7. Maintain accurate client records and database management. 8. Assist with administrative tasks as needed.

**Requirements:**

1. Energetic personality with a positive attitude. 2. Confidence in communication and interpersonal skills. 3. Ability to analyze and interpret client needs and feedback. 4. Strong people management skills. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office suite and CRM software. 7. Bachelor's degree in Business Administration or related field preferred.

**Benefits:**

- Life insurance - Vision insurance - Medical coverage

**Working Environment:**

At Officeworks, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing excellent client service while fostering a collaborative and supportive work environment.

**Equal Opportunity Statement:**

Officeworks is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

**Deadline to Apply:**

Interested candidates are encouraged to apply by July 15, 2024. Join our team at Officeworks and start your journey towards a rewarding career in client relations!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.