Remote Client Relations Associate

Job Description:

We are currently seeking a Remote Client Relations Associate to join our team at HollyFrontier in Melbourne, Victoria, AU. This position is part-time and at the Associate level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: - Managing client relationships remotely through phone calls, emails, and video conferences - Providing excellent customer service and addressing any inquiries or concerns promptly and professionally - Collaborating with internal teams to ensure client satisfaction and timely resolution of issues - Maintaining accurate records of client interactions and transactions - Proactively seeking opportunities to upsell or cross-sell products and services to clients - Collaborating with sales and marketing teams to develop effective client communication strategies - Monitoring industry trends and staying informed about competitors' products and services - Representing the company at industry events or conferences as needed

Requirements: - Personality traits: reliable, confident - Soft skills: decision-making, communication - Proven experience in client relations, sales, or customer service - Excellent written and verbal communication skills - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and efficiently in a remote setting - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Travel & spending expenses covered by the company - Company-provided equipment for remote work - Profit sharing opportunities - Opportunities for professional development and advancement within the company

Working Environment: At HollyFrontier, we cultivate a sense of ownership and responsibility at every level. We believe in empowering our employees to make decisions and take initiative to drive success for our clients and the company as a whole.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: HollyFrontier is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.