Remote Client Relations Manager

Job Description:

Alcoa is seeking a Remote Client Relations Manager to join our team in Sydney, New South Wales, AU. This part-time position at the Associate Level requires a minimum of 5 years of experience in client relations or a related field.

Responsibilities: - Develop and maintain relationships with clients through regular communication and engagement - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and projects are executed successfully - Analyze client feedback and data to identify areas for improvement and growth opportunities - Develop strategies to increase client retention and satisfaction - Prepare reports and presentations to update internal stakeholders on client status and progress - Stay up-to-date on industry trends and competitor activities to provide insights and recommendations for client strategies - Travel to client locations as needed to conduct meetings and build relationships

Requirements: - Bachelor's degree in business, marketing, or a related field - Proven experience in client relations or account management - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Motivated and resilient personality traits - Persuasion and analysis soft skills - Ability to work independently and collaboratively within a team - Proficiency in Microsoft Office and CRM software - Australian residency or work permit

Benefits: - Company-provided equipment for remote work - Travel and spending expenses covered for client meetings - Flexible remote work schedule

Working Environment: At Alcoa, we are committed to environmental responsibility and sustainable practices. Our team values innovation and collaboration to drive positive impact in the industry.

Equal Opportunity Statement: Alcoa is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, disability, religion, or sexual orientation.

Deadline to Apply: Interested candidates should submit their applications by May 8, 2024. We look forward to reviewing your qualifications and experience for this exciting opportunity at Alcoa.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.