Client Relations Manager

Job Description:

Harley-Davidson is seeking a part-time Client Relations Manager to join our team in Brisbane, Queensland, AU. The ideal candidate will have at least 8 years of experience in client relations or a related field at a mid-to-senior level.

Responsibilities: - Manage and maintain relationships with clients to ensure their needs are met and expectations are exceeded - Act as the main point of contact for clients, addressing any issues or concerns that may arise - Collaborate with internal teams to develop and implement strategies to increase client satisfaction and retention - Conduct regular meetings with clients to review performance, discuss new opportunities, and gather feedback - Monitor client accounts to ensure all contractual obligations are met and service levels are maintained - Work closely with sales and marketing teams to identify new business opportunities and promote client growth - Provide timely and accurate reporting on client activities and performance metrics - Stay current on industry trends and best practices in client relations to continually improve processes and services

Requirements: - 8+ years of experience in client relations or a related field - Reliable and dedicated with a strong work ethic - Exceptional attention to detail and organization skills - High emotional intelligence and the ability to navigate complex relationships effectively - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office Suite and CRM software - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Medical coverage - Remote work flexibility - Dental insurance

Working Environment: At Harley-Davidson, we pride ourselves on building strong connections within our team and treating our colleagues like an extended family. We foster a supportive and collaborative work environment where everyone is encouraged to grow and succeed.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Harley-Davidson is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.