Client Relations Manager - Work from home

Job Description:

Aetna, a leading healthcare company, is seeking a part-time Client Relations Manager to work from home in Adelaide, South Australia. As an Associate Level position, the ideal candidate will have at least 5 years of experience in client relations and possess a strong drive and passion for building relationships with clients.

Responsibilities: - Develop and maintain strong relationships with clients, ensuring their needs are met and issues are addressed in a timely manner - Act as the main point of contact for clients, providing excellent customer service and support - Collaborate with internal teams to ensure client projects are completed successfully and on time - Monitor client satisfaction and address any concerns or feedback - Analyze client data and trends to identify opportunities for improvement and growth - Manage client accounts, including invoicing, contract renewals, and upselling opportunities - Attend client meetings and presentations, both virtually and in person when necessary - Stay up-to-date on industry trends and competitor activities to provide valuable insights to clients

Requirements: - 5+ years of experience in client relations or a related field - Strong interpersonal and communication skills - Excellent people management skills, with the ability to collaborate with teams across different locations - Attention to detail and ability to juggle multiple tasks and deadlines - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business, Marketing, or a related field preferred

Personality Traits: - Driven - Passionate

Soft Skills: - People management - Attention to detail

Benefits: - Paid sick leave - Disability insurance - Company transportation

Working Environment: As a Client Relations Manager at Aetna, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. This role offers a dynamic and fast-paced work environment where you can make a significant impact on the company's success.

Deadline to apply: 2024-05-14

Equal Opportunity Statement: Aetna is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.