Client Relations Representative - Work from home

Job Description:

Mirvac is seeking a dedicated and experienced Client Relations Representative to join our team on a part-time basis in Canberra, Australian Capital Territory. As an Associate Level Client Relations Representative, you will be responsible for managing relationships with our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: - Communicate with clients via phone, email, and other channels to address their inquiries and concerns - Build and maintain strong relationships with clients to ensure satisfaction and loyalty - Coordinate with internal teams to resolve client issues and provide solutions - Keep accurate records of client interactions and transactions - Collaborate with the sales team to identify opportunities for upselling or cross-selling - Stay up-to-date on company products and services to provide accurate information to clients - Meet and exceed performance goals related to client satisfaction and retention

Requirements: - 4 years of experience in a client-facing role - Hardworking and passionate attitude towards customer service - Strong cooperation and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work independently and as part of a team - Proficient computer skills and experience with CRM software - High school diploma or equivalent required, bachelor's degree preferred

Benefits: - Retirement plan - Company transportation - Company equipment

Working Environment: At Mirvac, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where every team member is valued and respected.

Deadline to Apply: Interested candidates should submit their applications by May 11, 2024.

Equal Opportunity Statement: Mirvac is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.