Client Relations Representative - Work from home

Job Description:

James Hardie Industries is seeking an enthusiastic and driven individual to join our team as a Client Relations Representative. This is a part-time position that allows you to work from the comfort of your own home. As an entry-level position, no prior experience is required, but a passion for customer service and a desire to succeed are essential.

Responsibilities: - Manage client relationships through proactive communication and problem-solving - Respond to client inquiries via phone, email, and online chat in a timely and professional manner - Collaborate with other team members to ensure client satisfaction and retention - Act as a liaison between clients and internal departments to address any issues or concerns - Keep detailed and accurate records of client interactions and transactions

Requirements: - Must be passionate about providing exceptional customer service - Strong leadership and people management skills - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Personality Traits: - Passionate - Driven

Soft Skills: - People management - Leadership

Benefits: - Visa sponsorship - Retirement plan - Vision insurance

Working Environment: At James Hardie Industries, we encourage curiosity and questioning to fuel innovation and growth. We believe in fostering a supportive and inclusive work environment where all employees can thrive.

Equal Opportunity Statement: James Hardie Industries is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 13, 2024

If you meet the requirements and are ready to take on a new challenge in a dynamic and growing company, we encourage you to apply for the Client Relations Representative position at James Hardie Industries. Join us in our mission to provide exceptional service to our clients and drive success for our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.