Client Service Assistant

Job Description:

Visteon is seeking a dedicated and resilient Client Service Assistant to join our team in Canberra, Australian Capital Territory. As an Associate Level role, the Client Service Assistant will be responsible for providing exceptional service to our clients and supporting our team in achieving our business objectives.

Responsibilities: 1. Act as the first point of contact for clients, addressing inquiries and providing timely and accurate information. 2. Assist in managing client accounts, including processing orders, coordinating shipments, and resolving any issues that may arise. 3. Collaborate with internal teams to ensure seamless communication and coordination on client projects. 4. Monitor client satisfaction and feedback, identifying areas for improvement and implementing solutions to enhance the client experience. 5. Assist in preparing reports and presentations for client meetings and internal stakeholders. 6. Participate in team meetings and training sessions to stay updated on industry trends and best practices. 7. Support senior team members in day-to-day operations and special projects as needed.

Requirements: 1. Minimum of 4 years of experience in a client service or customer-facing role. 2. Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues. 3. Proven leadership and teamwork skills, with the ability to collaborate effectively in a fast-paced environment. 4. Proficiency in Microsoft Office Suite and CRM software. 5. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. 6. Bachelor's degree in Business Administration or related field preferred.

Requirements Personality Traits: 1. Dedicated 2. Resilient

Soft Skills: 1. Leadership 2. Teamwork

Benefits: 1. Relocation allowance 2. Visa sponsorship 3. Training & professional development opportunities

Working Environment: At Visteon, we cultivate leaders who foster inclusivity and mentorship, creating a supportive and collaborative work environment where every team member can thrive.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Visteon is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.