Client Service Assistant

Job Description:

Avon Products is seeking a motivated and dynamic Client Service Assistant to join our team in Melbourne, Victoria. As a Client Service Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This position is part-time and at the Associate level, requiring a minimum of 2 years of relevant experience.

Responsibilities: - Respond to client inquiries via phone, email, and in person in a timely and professional manner - Assist clients with product selection, order processing, and issue resolution - Maintain client records and update customer information in the database - Coordinate with internal teams to ensure timely delivery of orders and resolutions to client issues - Proactively identify opportunities to enhance the overall client experience - Assist in organizing and executing client events and promotions - Provide support to the sales team in achieving targets and goals - Collaborate with colleagues to continuously improve processes and procedures related to client service

Requirements: - Demonstrated experience in a customer service or client-facing role - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to multitask and prioritize tasks effectively - Proficiency in MS Office suite and CRM software - Driven and resilient personality traits - Strong planning and time management skills

Benefits: - Employee discounts on Avon Products - Paid Time Off (PTO) and flexible working hours - Company transportation for off-site events

Working Environment: At Avon Products, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and teamwork, and strive to provide a supportive and inclusive workplace for all employees.

Deadline to Apply: Interested candidates should apply by June 3, 2024.

Equal Opportunity Statement: Avon Products is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.