Client Service Assistant - Work from home

Job Description:

NextEra Energy is seeking a Client Service Assistant to work from home in Perth, Western Australia. This is a part-time position that is ideal for individuals looking to gain entry-level experience in the energy industry. As a Client Service Assistant, you will be responsible for providing excellent customer service to clients, assisting with administrative tasks, and supporting the client service team.

Responsibilities: - Responding to client inquiries via phone, email, or chat in a professional and timely manner - Assisting clients with account setup, billing inquiries, and troubleshooting any issues that may arise - Maintaining accurate records of client interactions and transactions - Collaborating with the client service team to ensure client satisfaction and retention - Assisting with administrative tasks such as data entry, filing, and scheduling appointments

Requirements: - Confidence and reliability in handling client interactions - Strong time management skills to prioritize tasks effectively - Ability to cooperate and communicate effectively with team members - High school diploma or equivalent - Access to a computer with high-speed internet connection - Comfortable working independently from home

Benefits: - Retirement plan - Gym membership - Medical coverage

Working Environment: At NextEra Energy, we believe in fostering a culture of innovation and creativity. As a Client Service Assistant, you will have the opportunity to unleash your creativity in a setting that celebrates and nurtures innovation. We believe in providing a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: NextEra Energy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.