Client Service Manager

Job Description:

We are seeking a highly motivated and experienced Client Service Manager to join our team at Darden Restaurants in Brisbane, Queensland, AU. As a Client Service Manager, you will be responsible for overseeing all client interactions, ensuring exceptional customer service, and fostering strong relationships with our clients. This role is a part-time position with mid-to-senior level seniority and requires a minimum of 8 years of relevant experience.

Responsibilities: - Manage all client interactions and inquiries, providing timely and accurate responses to their needs and concerns - Ensure a high level of customer satisfaction by consistently delivering exceptional service and resolving any issues that may arise - Build and maintain strong relationships with clients, understanding their needs and preferences to better serve them - Collaborate with internal teams to address client needs and ensure a seamless experience - Analyze client feedback and data to identify areas for improvement and implement strategies to enhance the client experience - Monitor client accounts and maintain accurate records of interactions and transactions - Stay up-to-date on industry trends and developments to provide proactive solutions to clients

Requirements: - Minimum of 8 years of experience in a client service or related role - Hardworking and resilient personality traits - Strong critical thinking and adaptability skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Free accommodation - Profit sharing opportunities - Company equipment provided

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions, where your contributions will make a significant impact. We value collaboration, creativity, and innovation, and strive to create a positive and inclusive work environment for all employees.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: Darden Restaurants is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and celebrate individuals of all backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.