Remote Client Service Officer

Job Description:

Liberty Interactive is seeking a part-time Remote Client Service Officer to join our team in Adelaide, South Australia. This entry-level position requires at least 1 year of experience and is ideal for individuals who are confident, dedicated, and possess strong communication and analytical skills.

Responsibilities: - Handle client inquiries and provide excellent customer service via phone, email, and other remote communication channels - Conduct research and analysis to address client needs and concerns - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure a seamless client experience - Stay up-to-date on product knowledge and industry trends to better assist clients - Meet and exceed service level agreements and performance metrics - Assist with special projects and other duties as needed

Requirements: - 1 year of experience in customer service or a related field - Strong communication skills, both written and verbal - Excellent analytical skills for problem-solving and decision-making - Ability to work independently and as part of a team in a remote environment - Proficiency in Microsoft Office and CRM software - Confidence and dedication to providing exceptional service to clients

Benefits: - Travel and spending expenses covered - Relocation allowance for eligible candidates - Employee discounts on Liberty Interactive products - Opportunity to work in a dynamic and innovative environment that encourages calculated risk-taking to drive progress

Equal Opportunity Statement: Liberty Interactive is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 3, 2024

If you meet the requirements and have the personality traits and soft skills needed for this role, we encourage you to apply for the Remote Client Service Officer position at Liberty Interactive in Adelaide, South Australia. Join our team and be a part of our commitment to excellence in customer service and innovation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.