Client Service Officer - Work from home

Job Description:

We are looking for a dedicated Client Service Officer to join our team at Philip Morris International. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home.

Responsibilities: - Communicate with clients via phone and email to address any inquiries or concerns they may have - Maintain accurate records of client interactions and transactions - Collaborate with team members to ensure a seamless client experience - Identify opportunities to upsell or cross-sell products or services to clients - Conduct research to stay informed about industry trends and competition - Assist in the development and implementation of customer service policies and procedures

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 4 years of experience in customer service or a related role - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficient in Microsoft Office suite - Hardworking and resilient personality traits - Adaptability and strong teamwork skills

Benefits: - Travel and spending expenses covered - Gym membership - Parental leave - Opportunity to thrive in an energetic and rapidly evolving work setting

Equal Opportunity Statement: Philip Morris International is an equal opportunity employer and we welcome applicants from all backgrounds. We believe in creating a diverse and inclusive work environment where all employees can thrive and contribute to the success of our company.

Deadline to apply: May 18, 2024

If you meet the requirements and are ready to take on this exciting opportunity, please apply with your resume and cover letter detailing why you would be a great fit for the role of Client Service Officer at Philip Morris International.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.