Client Service Representative

As a Client Service Representative at Capital One Financial in Brisbane, Queensland, AU, you will be responsible for providing exceptional customer service to our clients. This part-time Associate Level position requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Manage incoming client inquiries via phone, email, and online chat - Resolve client issues and concerns in a timely and satisfactory manner - Ensure accurate and up-to-date information is provided to clients - Collaborate with other team members to optimize the client experience - Maintain detailed records of client interactions and transactions - Stay up-to-date on company products and services - Participate in training and development opportunities to enhance client service skills - Leverage data to inform decisions and drive strategic initiatives

Requirements: - Independent and driven personality traits - Excellent time management skills - Ability to cooperate effectively with team members - Strong communication and interpersonal abilities - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Paid Time Off (PTO) - Company equipment provided for work - Travel and spending expenses covered for work-related activities

Working Environment: At Capital One Financial, we leverage data to inform decisions and drive strategic initiatives. As a Client Service Representative, you will be part of a dynamic team focused on delivering top-notch service to our clients.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Capital One Financial is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, or any other protected status. We are committed to building a diverse and inclusive workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.