Client Service Representative

Job Description:

As a Client Service Representative at Kinder Morgan in Melbourne, Victoria, your main responsibility will be to provide exceptional customer service to clients. You will act as the primary point of contact for clients, addressing their inquiries, resolving issues, and ensuring their satisfaction with our products and services. This role is crucial in maintaining positive relationships with clients and contributing to the overall success of the company.

Responsibilities: - Manage client accounts and maintain regular communication to address their needs and concerns - Respond to client inquiries promptly and professionally through various channels such as phone, email, and in-person meetings - Collaborate with internal teams to ensure timely delivery of products and services to clients - Monitor client accounts to identify any potential issues or opportunities for improvement - Generate reports and analyze client data to track performance and identify trends - Assist in the development of client retention strategies and contribute to business development efforts - Stay informed about industry trends and competitor activities to provide valuable insights to clients

Requirements: - Bachelor's degree in a related field - 1 year of experience in a customer service or sales role - Resilient and hardworking personality traits - Strong attention to detail and strategic planning skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office applications and CRM software

Benefits: - Paid Time Off (PTO) - Training & professional development opportunities - Visa sponsorship for eligible candidates

Working Environment: At Kinder Morgan, we cultivate a sense of ownership and responsibility at every level. We value teamwork and collaboration, and we encourage our employees to take initiative and make a positive impact on our business. Our inclusive and supportive working environment provides opportunities for personal and professional growth.

Deadline to Apply: June 28, 2024

Equal Opportunity Statement: Kinder Morgan is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability. We believe that diversity strengthens our team and fosters innovation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.