Client Service Representative

Job Description:

Brighte is seeking a reliable and dedicated Client Service Representative to join our team in Adelaide, South Australia. As an Associate Level position, the ideal candidate will have at least 2 years of experience in client service or related fields.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person interactions. 2. Manage client inquiries and concerns, ensuring prompt and satisfactory resolution. 3. Liaise with other internal departments to address client needs and issues. 4. Assist with client onboarding and account management processes. 5. Maintain accurate records of client interactions and transactions. 6. Identify opportunities for improvements in client service processes and communication. 7. Collaborate with team members to achieve client service goals and objectives.

Requirements: 1. 2+ years of experience in a client service or related role. 2. Strong communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. Innovation and cooperation skills. 6. Reliable and dedicated work ethic.

Additional Information: In addition to a competitive salary, Brighte offers profit sharing, parental leave, and opportunities for training and professional development. Our working environment nurtures an entrepreneurial atmosphere, even within an established organization.

Equal Opportunity Statement: Brighte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.