Client Service Representative - Work from home

Job Description:

Hilton is seeking a confident and dedicated Client Service Representative to join our team. This is a part-time position that offers the flexibility to work remotely from the comfort of your own home in Sydney, New South Wales, AU. As an Associate Level professional with at least 3 years of experience, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: 1. Responding to client inquiries via phone, email, and chat in a timely and professional manner. 2. Resolving client issues and complaints with efficiency and care. 3. Maintaining accurate records of client interactions and transactions. 4. Collaborating with other team members to ensure a seamless customer experience. 5. Providing product and service information to clients. 6. Conducting follow-up calls or emails to ensure client satisfaction. 7. Keeping up to date with company policies and procedures.

Requirements: 1. 3 years of experience in a customer service role. 2. Strong problem-solving skills and ability to think on your feet. 3. Excellent time management skills. 4. Confident and dedicated work ethic. 5. Ability to work independently and as part of a team.

Personality Traits: Confident, Dedicated Soft Skills: Problem-solving, Time management

Benefits: - Paid Time Off (PTO) - Vision insurance - Remote work flexibility

Working Environment: At Hilton, we believe in injecting a sense of joy and vibrancy into the work environment. Our team values collaboration, innovation, and a positive attitude towards our work. Join us in creating a supportive and inclusive workplace where every team member can thrive.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.