Client Service Specialist

Job Description:

Hanesbrands is seeking a passionate and reliable Client Service Specialist to join our team in Adelaide, South Australia. As an Associate Level position, the Client Service Specialist will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: - Communicate with clients via phone, email, and in-person to address any inquiries or concerns - Process orders and payments accurately and efficiently - Manage client accounts and maintain accurate records of client interactions - Collaborate with the sales team to ensure client satisfaction and retention - Provide product information and recommendations to clients - Resolve any client issues or complaints in a timely and effective manner - Stay up-to-date on product knowledge and industry trends

Requirements: - Minimum of 2 years of experience in a client service or customer service role - Strong time management skills and ability to prioritize tasks - High emotional intelligence and ability to handle difficult situations with empathy and professionalism - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Passion for delivering exceptional service to clients

Benefits: - Employee discounts on Hanesbrands products - Travel and spending expenses covered for work-related activities - Parental leave for new parents - Opportunities for professional growth and development

Working Environment: At Hanesbrands, we encourage curiosity and questioning to fuel innovation and growth. Our team is dedicated to creating a positive and inclusive work environment where all employees feel valued and supported.

Equal Opportunity Statement: Hanesbrands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are strongly committed to providing equal opportunities for all employees and applicants. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.