Client Service Specialist

Job Description:

Hess is seeking a talented and resourceful Client Service Specialist to join our team in Canberra, Australian Capital Territory. The ideal candidate will be passionate about providing exceptional service to our clients and will possess excellent negotiation and project management skills.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Conduct client meetings to review account performance and provide recommendations for improvement - Collaborate with internal teams to ensure client satisfaction and retention - Assist in the development and execution of client service strategies - Maintain accurate records of client interactions and transactions - Identify opportunities for upselling or cross-selling products or services to clients

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 1 year of experience in a client-facing role - Strong negotiation and project management skills - Excellent communication and interpersonal skills - Ability to thrive in a fast-paced environment and manage multiple priorities effectively

Personality Traits: - Resourceful - Passionate

Soft Skills: - Negotiation - Project Management

Benefits: - Retirement plan - Joining Bonus - Medical coverage

Working Environment: At Hess, you will flourish in a culture that embraces change and responds resiliently. We value diversity and foster a supportive and inclusive work environment where all employees can thrive and grow.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: Hess is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive workforce and welcome applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.