Client Service Specialist - Work from home

Job Description:

HRG Group is looking for a motivated and reliable Client Service Specialist to work from home in Brisbane, Queensland. This part-time, entry-level position is perfect for individuals who are detail-oriented and enjoy providing exceptional customer service.

Responsibilities: 1. Handling incoming client inquiries via phone, email, or chat in a professional and timely manner. 2. Providing accurate information about the company's products and services to clients. 3. Resolving client issues and concerns effectively and efficiently. 4. Maintaining a positive and cooperative attitude when interacting with clients and team members. 5. Managing client accounts and updating database information as needed. 6. Collaborating with other departments to ensure client needs are met. 7. Upholding high standards of service and striving for excellence in all interactions. 8. Meeting and exceeding assigned goals and targets.

Requirements: 1. Must be motivated and reliable, with a positive attitude towards customer service. 2. Excellent communication and people management skills. 3. Ability to work independently and as part of a team. 4. Strong attention to detail and organizational skills. 5. Proficiency in Microsoft Office and CRM software. 6. Ability to work from home with a stable internet connection. 7. Flexibility to work a part-time schedule with occasional evening or weekend shifts. 8. Must be located in Brisbane, Queensland.

Benefits: 1. Parental leave for eligible employees. 2. Paid Time Off (PTO) for vacation and personal days. 3. Company transportation provided for business-related travel.

Working Environment: At HRG Group, we value teamwork, cooperation, and a commitment to excellence. Our team members are encouraged to uphold high standards in all their endeavors and strive for personal and professional growth.

Equal Opportunity Statement: HRG Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome and encourage diversity in the workplace.

Deadline to Apply: July 3, 2024

If you meet the requirements and are passionate about providing exceptional client service, we encourage you to apply for the Client Service Specialist position at HRG Group. Join our team and help us make a difference in the lives of our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.