Client Support Assistant

Job Description:

As a Client Support Assistant at Aramark in Melbourne, Victoria, AU, you will be responsible for providing exceptional customer service to our clients. You will be the main point of contact for clients, assisting them with any inquiries or issues they may have. You will work closely with the Client Support team to ensure that all client needs are met in a timely and efficient manner.

Responsibilities: - Respond to client inquiries via phone, email, and in-person - Provide support to clients regarding products and services - Work closely with the Client Support team to resolve any client issues - Maintain client records and update client information in the database - Assist with client onboarding and training - Collaborate with other departments to ensure client satisfaction - Participate in team meetings and training sessions

Requirements: - 3 years of experience in a customer service role - Passionate about providing excellent customer service - Adaptable and able to work in a fast-paced environment - Strong decision-making skills - Strategic planning abilities - Excellent communication skills - Proficient in Microsoft Office Suite - Ability to work well under pressure - High school diploma or equivalent

Benefits: - Company equipment provided - Employee discounts on products and services - Paid overtime opportunities

Working Environment: At Aramark, we prioritize understanding and empathy in all interactions with clients. We believe in creating a positive and supportive work environment where every team member is valued and respected.

Deadline to Apply: May 8, 2024

Equal Opportunity Statement: Aramark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.