Client Support Assistant

Job Description:

We are currently seeking a reliable and resourceful Client Support Assistant to join our team at Fifth Third Bancorp in Canberra, Australian Capital Territory. This part-time position is ideal for individuals who are looking to gain valuable experience in the financial services industry. As an entry-level position, we require at least 1 year of relevant experience.

Responsibilities: 1. Provide exceptional customer service to clients through various channels, including phone, email, and in-person interactions. 2. Assist clients with inquiries related to their accounts, transactions, and general banking services. 3. Process client requests accurately and efficiently to ensure a seamless banking experience. 4. Collaborate with other team members to address client needs and resolve any issues that may arise. 5. Maintain a high level of professionalism and confidentiality when handling sensitive client information. 6. Perform administrative tasks such as data entry, filing, and document management to support the client support team.

Requirements: 1. Must possess excellent communication skills and have a natural ability to build rapport with clients. 2. Strong strategic planning skills and the ability to prioritize tasks in a fast-paced environment. 3. Demonstrated reliability and a proactive approach to problem-solving. 4. Previous experience in a customer service or administrative role is preferred. 5. Knowledge of banking products and services is a plus. 6. Must be proficient in using Microsoft Office applications and other business software.

Benefits: - Paid overtime for any additional hours worked beyond your regular schedule. - Company-provided equipment to support your daily tasks. - Visa sponsorship for eligible candidates looking to work in Australia.

Working Environment: At Fifth Third Bancorp, we value hard work, dedication, and teamwork. Our employees thrive in a high-energy workplace where success is achieved through collaboration and a focus on delivering impactful results. Join our team and be part of a dynamic and supportive work environment.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Fifth Third Bancorp is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by federal, state, or local laws. We celebrate diversity and are dedicated to creating an inclusive workplace for all.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.