Client Support Assistant

Job Description:

Avon Products is looking for a detail-oriented and energetic Client Support Assistant to join our team in Adelaide, South Australia. As a Client Support Assistant, you will be responsible for providing top-notch customer service to our clients and assisting them with any inquiries or issues they may have. This is a part-time entry-level position with the opportunity for growth within the company.

Responsibilities: - Communicate with clients via phone, email, and in person to address any questions or concerns they may have - Assist clients with placing orders and processing payments - Maintain accurate records of client interactions and transactions - Collaborate with the sales team to ensure a seamless client experience - Provide feedback to management on ways to improve client satisfaction - Assist in strategic planning and implementation of client support initiatives - Attend training sessions to stay up-to-date on product knowledge and company policies

Requirements: - 1 year of experience in a customer service role is preferred - Energetic and dedicated individual with a passion for helping others - Strong people management skills and the ability to handle difficult situations with diplomacy - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Strategic planning skills to help drive client support initiatives forward - Must be able to work well in a fast-paced environment and adapt to changing priorities

Benefits: - Employee discounts on Avon Products - Paid overtime opportunities - Joining bonus for new hires - Opportunity for growth and advancement within the company

Working Environment: At Avon Products, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing excellent customer service and creating a positive experience for our clients.

Deadline to Apply: Please submit your application by July 14, 2024.

Equal Opportunity Statement: Avon Products is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.