Remote Client Support Associate

Citigroup is currently seeking a part-time Remote Client Support Associate to join our team in Brisbane, Queensland, AU. This position is entry-level and requires at least 1 year of experience in a customer service or client support role. The ideal candidate will be resilient and confident, with strong research and project management skills.

Responsibilities: - Provide remote support to clients via phone, email, and chat - Answer client inquiries and troubleshoot any issues they may have - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to address client needs and concerns - Assist with client onboarding and training as needed - Stay up-to-date on industry trends and best practices to better serve clients

Requirements: - 1+ year of experience in customer service or client support - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in a related field is preferred

Benefits: - Paid Time Off (PTO) - Travel opportunities - Retirement plan - Dynamic workplace environment that values teamwork, innovation, and shared success

Equal Opportunity Statement: Citigroup is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, gender, age, or disability.

If you meet the above requirements and are looking to join a dynamic team that values collaboration and growth, please submit your application by the deadline of May 18, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.