Client Support Associate - Work from home

Land O’Lakes is seeking a detail-oriented and customer-focused Client Support Associate to join our team in Melbourne, Victoria, AU. This position offers the flexibility of working from home on a part-time basis. As an Associate Level position, we require a minimum of 4 years of relevant experience in customer support or a related field.

Responsibilities: - Provide excellent customer service to clients via phone, email, and chat - Address client inquiries, concerns, and feedback in a timely and professional manner - Work collaboratively with internal teams to ensure client satisfaction and resolution of issues - Assist with troubleshooting technical issues related to our products and services - Identify opportunities for process improvement and contribute to ongoing initiatives - Maintain accurate records of client interactions and follow-up as needed

Requirements: - Strong communication and interpersonal skills - Ability to work independently and manage time effectively - Resilient and able to handle challenging situations with professionalism - Hardworking and dedicated to achieving client satisfaction - Innovative mindset with a focus on continuous improvement - Experience in people management or leadership is a plus

Benefits: - Vision insurance - Dental insurance - Training & professional development opportunities

At Land O’Lakes, we embrace a culture that challenges norms and encourages bold thinking. We value diversity, equity, and inclusion in our workplace and are committed to providing equal opportunities for all candidates.

If you meet the requirements and are interested in this exciting opportunity, please apply by the deadline of July 12, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.