Client Support Officer

Job Description:

BB&T Corp. is seeking a Client Support Officer to join our team in Brisbane, Queensland, AU. This part-time Associate Level position requires a minimum of 4 years of experience in client support roles. The ideal candidate will be adaptable, energetic, possess excellent problem-solving skills, and have a cooperative attitude.

Responsibilities: 1. Provide exceptional client support through various channels including phone, email, and in-person interactions. 2. Assist clients with account inquiries, transactions, and issue resolution in a timely and professional manner. 3. Maintain accurate records of client interactions and follow up as needed to ensure client satisfaction. 4. Collaborate with internal teams to address client needs and escalate complex issues when necessary. 5. Identify opportunities to improve client support processes and provide feedback to management.

Requirements: 1. Bachelor's degree in Business Administration or related field preferred. 2. Minimum of 4 years of experience in a client support role. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving abilities and a proactive approach to client service. 5. Ability to work effectively in a fast-paced environment and multitask.

Benefits: - Retirement plan - Life insurance - Paid Time Off (PTO)

Working Environment: At BB&T Corp., you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. Our team is dedicated to providing exceptional client support and fostering a collaborative work environment.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: BB&T Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.