Remote Client Support Representative

Job Description:

SanDisk is looking for a Remote Client Support Representative to join our team in Adelaide, South Australia. This is a part-time entry-level position ideal for individuals who are resilient, hardworking, and have excellent project management and planning skills.

Responsibilities: - Respond to client inquiries and provide timely and accurate solutions - Troubleshoot technical issues and provide remote support to clients - Collaborate with internal teams to escalate and resolve client issues - Maintain client records and documentation accurately - Identify areas for improvement in client support processes and implement solutions - Meet and exceed performance metrics for client support

Requirements: - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and other relevant software applications - High school diploma or equivalent - Ability to work flexible hours, including evenings and weekends

Benefits: - Paid overtime - Profit sharing - Disability insurance

Working Environment: At SanDisk, we cultivate a sense of ownership and responsibility at every level. Our team works collaboratively to provide the best support to our clients while fostering a positive and inclusive work environment.

Deadline to apply: May 18, 2024

Equal Opportunity Statement: SanDisk is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.