Remote Client Support Representative

As a Remote Client Support Representative at Fiserv in Adelaide, South Australia, you will be responsible for providing excellent customer service and support to clients from a remote location. This part-time entry-level position requires at least 1 year of experience in a customer-facing role.

Responsibilities: - Handle incoming client inquiries via phone, email, or online chat - Troubleshoot and resolve client issues in a timely and efficient manner - Provide product demonstrations and training to clients as needed - Collaborate with internal teams to ensure client satisfaction and retention - Maintain accurate records of client interactions and transactions - Identify opportunities for improvement and make recommendations to management - Stay up-to-date on product knowledge and industry trends

Requirements: - Independent and dedicated individual with strong problem-solving skills - Creativity and leadership abilities to drive innovation and achieve results - Excellent communication and interpersonal skills - Ability to work well under pressure and meet tight deadlines - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Free accommodation for remote work - Paid overtime opportunities - Joining bonus upon successful completion of training - Opportunity to build strong connections and treat colleagues like an extended family

Equal Opportunity Statement: Fiserv is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, disability, religion, or sexual orientation.

If you are a motivated and customer-focused individual seeking a rewarding part-time role in client support, we encourage you to apply by the deadline of July 13, 2024. Join Fiserv and be part of a dynamic team dedicated to providing exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.