Client Support Specialist - Work from home

David Jones, a leading retail company, is seeking a reliable and driven Client Support Specialist to join our team in Canberra, Australian Capital Territory. This is a part-time remote position at the Associate Level, with a requirement of at least 4 years of experience in a similar role.

As a Client Support Specialist, you will be responsible for providing exceptional customer service to our clients by addressing their inquiries, resolving any issues, and ensuring their overall satisfaction. You will also be tasked with managing client relationships, conducting strategic planning to improve client support processes, and working collaboratively with other team members to exceed customer expectations.

The ideal candidate for this role will possess excellent people management skills, be adept at strategic planning, and have a strong commitment to delivering delight to our clients. Additionally, candidates must be able to work independently, have strong communication skills, and be proficient in using various customer support tools and systems.

In return for your hard work and dedication, David Jones offers a range of benefits including free accommodation, visa sponsorship, and company equipment to support your remote work. Our working environment is focused on creating exceptional customer experiences and going above and beyond to meet and exceed customer expectations.

If you are a reliable and driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity to join our team as a Client Support Specialist. The deadline to apply is July 12, 2024.

Equal Opportunity Statement: David Jones is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.