Contact Center Assistant

Job Description: Omnicom Group is seeking a Contact Center Assistant to join our team in Canberra, Australian Capital Territory. This part-time position is perfect for individuals looking to kickstart their career in a dynamic and fast-paced environment.

Responsibilities: - Answer inbound calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and availability - Resolve customer complaints and issues with efficiency and empathy - Input customer data into the system accurately - Maintain a high level of customer satisfaction through excellent service - Collaborate with team members to ensure smooth operations within the contact center - Assist with other administrative tasks as needed

Requirements: - 0 years of experience in a similar role - Independent and resourceful with the ability to work under minimal supervision - Strong leadership skills and the ability to problem-solve effectively - Excellent communication skills, both written and verbal - Proficient in Microsoft Office Suite - High school diploma or equivalent

Benefits: - Company transportation for convenient commute - Medical coverage for peace of mind - Travel and spending expenses covered - Opportunity to work in a purpose-driven environment and contribute to a meaningful mission

Equal Opportunity Statement: Omnicom Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, disability, religion, or sexual orientation.

Deadline to Apply: May 6, 2024

If you are a motivated individual looking to start your career in a supportive and rewarding environment, we encourage you to apply for the Contact Center Assistant position at Omnicom Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.