Contact Center Associate

As a Contact Center Associate at Asbury Automotive Group in Perth, Western Australia, you will be responsible for providing exceptional customer service and support to our clients through various communication channels. This part-time role requires a minimum of 2 years of experience in a similar position and an energetic, hardworking attitude.

Responsibilities: 1. Handle inbound and outbound calls, emails, and chats from customers with professionalism and care. 2. Assist customers with inquiries, issues, and complaints, ensuring a timely and satisfactory resolution. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to provide seamless customer service across all platforms. 5. Stay up-to-date on company products, services, and promotions to effectively communicate with customers.

Requirements: 1. 2 years of experience in a customer service or contact center role. 2. Strong communication skills and emotional intelligence to empathize with customers. 3. Excellent presentation skills to represent the company professionally. 4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 5. Proficiency in using contact center software and Microsoft Office applications.

Benefits: 1. Joining Bonus for successful applicants. 2. Paid Time Off (PTO) for work-life balance. 3. Company transportation to and from work for convenience.

Working Environment: At Asbury Automotive Group, you will be part of a dynamic team that leads the industry with cutting-edge ideas and solutions. We value collaboration, innovation, and excellence in everything we do.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Asbury Automotive Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.