Customer Care Assistant

Performance Food Group is seeking a motivated and reliable Customer Care Assistant to join our team in Canberra, Australian Capital Territory. As an Associate level position, we require a minimum of 2 years of experience in a customer service role.

Responsibilities: 1. Provide exceptional customer service via phone, email, and in-person interactions. 2. Process sales orders accurately and efficiently. 3. Resolve customer complaints and issues in a timely and professional manner. 4. Coordinate with various departments to ensure timely delivery of products to customers. 5. Maintain a positive and helpful attitude in all customer interactions. 6. Assist with sales and marketing initiatives as needed. 7. Keep detailed records of customer interactions and transactions.

Requirements: 1. High school diploma or equivalent. 2. 2+ years of experience in a customer service role. 3. Strong communication and interpersonal skills. 4. Ability to work in a fast-paced environment and multi-task effectively. 5. Proficiency in Microsoft Office suite. 6. Negotiation skills and a spirit of cooperation. 7. Strong attention to detail and organizational skills.

Personality traits: motivated, reliable Soft skills: negotiation, cooperation

Benefits: 1. Parental leave 2. Paid Time Off (PTO) 3. Profit sharing

Working environment: At Performance Food Group, we empower our employees to take ownership and make impactful decisions. We provide a supportive and collaborative work environment where your contributions are valued and recognized.

Equal opportunity statement: Performance Food Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: April 22, 2024. We look forward to receiving your application and potentially welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.