Customer Care Specialist - Work from home

We are looking for a motivated and detail-oriented Customer Care Specialist to join our team at ManpowerGroup. This is a part-time, work-from-home position based in Sydney, New South Wales, AU. This role is entry level with a requirement of at least 1 year of experience in customer service or a related field.

Responsibilities: - Handle customer inquiries via phone, email, and live chat in a professional and timely manner - Provide accurate information to customers regarding products and services - Resolve customer complaints and issues in a positive and efficient manner - Document all customer interactions and maintain customer records - Collaborate with other team members to ensure excellent customer service delivery - Keep up-to-date with product knowledge and company policies - Meet and exceed customer satisfaction goals

Requirements: - Driven and confident personality traits - Strong emotional intelligence and planning skills - Excellent communication skills, both verbal and written - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and CRM systems - High school diploma or equivalent - Equal opportunity statement: ManpowerGroup is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: - Paid Time Off (PTO) - Free food - Parental leave - Opportunity to grow within the company

Working environment: Our company values transparency and open dialogue for effective communication at all levels. We strive to create a supportive and inclusive work environment where every team member feels valued and respected.

Deadline to apply: 2024-05-18

If you meet the qualifications and are ready to take on this exciting opportunity, please apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.