Remote Customer Service Assistant

Job Description: TravelCenters of America in Sydney, New South Wales, AU is seeking a part-time Remote Customer Service Assistant to join our team. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a customer service role.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Answer inquiries and resolve issues in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Assist with administrative tasks as needed - Collaborate with team members to ensure customer satisfaction - Utilize strategic planning skills to identify opportunities for improvement - Handle customer complaints and escalations with confidence and tact

Requirements: - Must be independent and able to work remotely with minimal supervision - Strong communication skills, both written and verbal - Ability to think strategically and problem-solve effectively - Confident and professional demeanor in all interactions - Visa sponsorship available for qualified candidates - Dental and disability insurance provided for all employees

Benefits: - Visa sponsorship for qualified candidates - Dental insurance - Disability insurance - Opportunity to build strong relationships with colleagues, clients, and partners

Equal Opportunity Statement: TravelCenters of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals of all backgrounds to apply for this position.

Application deadline: July 14, 2024

If you meet the requirements and are looking for a rewarding opportunity to work in a dynamic customer service role from the comfort of your own home, we encourage you to apply for the Remote Customer Service Assistant position at TravelCenters of America in Sydney, New South Wales, AU.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.