Customer Service Assistant - Work from home

Job Description: First American Financial is seeking a talented Customer Service Assistant to join our team on a part-time basis, working from home in Perth, Western Australia. As an Associate Level employee, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a professional and courteous manner - Resolving customer complaints and issues in a timely manner - Providing information about products and services to customers - Processing orders and payments accurately - Assisting customers with account management and troubleshooting technical issues - Collaborating with other team members to ensure a seamless customer experience - Maintaining accurate records of customer interactions and transactions

Requirements: - 2 years of experience in customer service or a related field - Confident and hardworking personality traits - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Strategic planning and leadership skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required

Benefits: - Joining bonus for new employees - Travel opportunities for top-performing team members - Free food provided during team meetings and events - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: First American Financial is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, marital status, or disability. All qualified applicants will receive consideration for employment.

If you are a confident and hardworking individual with a passion for customer service, we encourage you to apply for this exciting opportunity. The deadline for applications is June 25, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.