Customer Service Assistant - Work from home

As a Customer Service Assistant at Asbury Automotive Group, you will have the opportunity to work from the comfort of your own home in Sydney, New South Wales, AU. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service.

Responsibilities: - Provide exceptional customer service via phone, email, and chat channels - Assist customers with inquiries, issues, and complaints in a professional and timely manner - Process orders, returns, and exchanges accurately - Maintain a positive attitude and promote a customer-centric culture - Collaborate with other team members to ensure a seamless customer experience - Utilize CRM system to track customer interactions and update customer profiles - Identify opportunities for process improvements and escalate trends to management

Requirements: - Energetic and driven personality - Strong leadership and planning skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent - Ability to work independently and prioritize tasks effectively - Flexibility to work evenings and weekends as needed

Benefits: - Gym membership - Profit sharing - Vision insurance

At Asbury Automotive Group, we value diversity and inclusion in the workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join our team and be part of a dynamic working environment that encourages calculated risk-taking to drive innovation and progress. Apply by the deadline of July 13, 2024, to start your journey as a Customer Service Assistant with Asbury Automotive Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.