Remote Customer Service Officer

Calpine is currently seeking a motivated and energetic Remote Customer Service Officer to join our team in Brisbane, Queensland. This is a part-time entry-level position with a focus on providing top-notch customer service to our clients.

Responsibilities: - Respond promptly to customer inquiries via phone, email, and live chat - Handle and resolve customer complaints in a professional manner - Provide product information to customers - Process orders, forms, applications, and requests - Keep records of customer interactions and transactions - Research and resolve customer issues using available resources - Maintain a high level of customer satisfaction - Collaborate with other team members to improve customer service

Requirements: - Strong communication skills - Excellent research abilities - Attention to detail - Ability to work in a fast-paced environment - Basic computer skills - High school diploma or equivalent

Personality traits: - Motivated - Energetic

Soft skills: - Research skills - Attention to detail

Benefits: - Gym membership - Travel and spending expenses - Parental leave

Working environment: At Calpine, we prioritize understanding and empathy in all interactions. Our team values customer satisfaction above all else and works together to provide the best service possible.

Deadline to apply: May 6, 2024

Equal opportunity statement: Calpine is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.