Customer Service Specialist - Work from home

Expedia is seeking a motivated and driven Customer Service Specialist to join our team in Sydney, New South Wales, AU. This is a part-time, entry-level position with the opportunity to work from home.

As a Customer Service Specialist, you will be responsible for providing exceptional customer service to travelers booking with Expedia. This includes assisting with booking cancellations, itinerary changes, and resolving any customer issues or concerns in a timely and professional manner. You will also be responsible for answering customer inquiries via phone, email, and chat, and providing accurate information about Expedia's products and services.

The ideal candidate will have at least 1 year of customer service experience, strong communication skills, and the ability to think critically and make decisions quickly. A positive attitude, attention to detail, and the ability to work independently are also essential for success in this role.

In addition to the personality traits and soft skills mentioned above, the successful candidate must be able to work well under pressure, multitask effectively, and adapt to changing priorities. Remote work flexibility, a retirement plan, and visa sponsorship are among the benefits offered by Expedia.

Joining Expedia means being part of a company that pioneers change and sets industry benchmarks. If you are passionate about travel and enjoy helping others, we want to hear from you. The deadline to apply for this position is July 22, 2024.

Expedia is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, or any other dimension of diversity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.