Customer Success Officer - Work from home

Job description:

Comcast is seeking a Customer Success Officer to work from home in Sydney, New South Wales. This part-time entry-level position requires no prior experience, making it a perfect opportunity for energetic and resourceful individuals looking to kickstart their career in customer success.

Responsibilities: - Manage customer relationships and ensure high levels of customer satisfaction - Resolve customer inquiries and issues in a timely and professional manner - Collaborate with other team members to develop creative solutions to customer problems - Monitor customer usage and provide valuable insights to improve customer experience - Identify and implement opportunities for upselling and cross-selling products or services - Maintain accurate records of customer interactions and transactions

Requirements: - Energetic and resourceful personality traits - Strong teamwork and creativity skills - Excellent communication and problem-solving abilities - Ability to work independently and manage time effectively - Tech-savvy with experience using CRM software (preferred but not required)

Benefits: - Vision insurance - Profit sharing - Relocation allowance

Working environment: At Comcast, we value and recognize our employees based on their performance and merit. We provide a supportive and inclusive work environment where everyone has the opportunity to grow and succeed.

Deadline to apply: July 5th, 2024

Equal opportunity statement: Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.