Customer Support Assistant

Job Description:

As a Customer Support Assistant at Goldman Sachs Group in Melbourne, Victoria, you will play a crucial role in providing exceptional assistance to our clients. This part-time entry-level position is perfect for individuals who are looking to start their career in the financial industry.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist clients with account setup, login issues, and other technical support tasks - Provide product information and guidance on our services to customers - Escalate complex issues to senior support staff when necessary - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience

Requirements: - No prior experience required - Resilient and reliable personality traits - Strong analytical skills and ability to make sound decisions - Excellent communication skills - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Company transportation - Relocation allowance - Disability insurance - Opportunities for personal and professional growth through ongoing learning and development programs

Equal Opportunity Statement: Goldman Sachs Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you meet the requirements and are eager to kickstart your career in customer support, apply by June 1, 2024. We look forward to having you join our team at Goldman Sachs Group!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.